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Send a Trouble Ticket

Send Us Some Information!

Here is some information to send along:

  • The computer that you are using

  • The date and time your problem occurred

  • An error message (please be as specific as you can)**

  • A series of steps that can be followed to recreate the problem or a sample of a document or code

Send your Email to

IETech@engr.pitt.edu



** Press the Print Screen Key while the error is on the screen.  Answer the error message and open Word.  Press Ctrl+V or select Paste.  Save the Document and send it.