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Have a Problem?

Errors!!!!

A few tips on dealing with computer problems.

Upon receiving an error from a computer the first thing to try is the same process again in a similar if not identical manner.  This will confirm that no buttons were bumped and that the software and hardware have not experienced a small glitch.  If this does reproduce the error, take note of the steps to pass along to the technical staff, if the following steps fail to work. 

Reboot the computer and try again.  Many times a momentary problem will cause the system to have difficulty until a part of the system is reset.  If the computer works after a reboot but requires you to reboot more than once a day, contact the technical support staff.

If a reboot doesn't solve your problem and you can afford to wait about 10 to 30 minutes before trying again please do so. 

The last step is to verify that there are no configuration settings that are configured incorrectly and that all of the files you are working with are in the right locations.

The systems in the Industrial Engineering Department are configured to prevent most software from being installed.  Please do not attempt to change the configurations of the machines.